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Clorox

Build & Sustain Brand Equity for the Clorox Company Throughout the Pandemic

Council SolutionInnovation & InsightsCampaign

THE CHALLENGE

The Clorox Company, with 28+ brands under their umbrella, required a dedicated coalition of brand-educated trendsetters and trusted messengers to conduct insights programs, provide immediate feedback on messaging before releasing to the public during the pandemic, assist in detecting new trends, create mass social chatter, and stay agile in an ever-evolving market.

Our approach

  • Activating trendsetters and trusted messengers at scale

    We thoroughly vetted and onboarded 350+ trendsetters and trusted social media messengers, who are knowledgeable about Clorox's products, skilled at trend spotting, and have authentic relationships with the target demographics of Clorox's brand portfolio, onto the Clorox Influencer Advisory Council. These Council members were activated for marketing and branding, as well as research and innovation initiatives led by Clorox and their portfolio of diverse brands year over year.

  • Staying agile in an evolving COVID-19 era

    Council Creators participated in pulse-check feedback projects for the Clorox Company's response to COVID-19, created content to educate the proper use of liquid bleach, and participated in insights programs to help direct the company's approach to mediating the COVID-19 threat.

  • Building brand loyalty and creating a sense of community

    Creators were thoroughly vetted, including an in-depth application process, prior to being onboarded to the private Clorox Council. Within the Council, they collaborated with each other, offered boots-on-the-ground insights of what their communities and audiences were looking for, as well as creating organic excitement for Clorox product launches and press releases.

Clorox and their portfolio of brands were able to conduct 24-hour turnaround insights programs, curate content for media buys, and activate influencers for marketing campaigns 2-3 weeks faster than a typical ad hoc strategy.

350

creators were trained and onboarded to the Clorox Council

14

insights and innovations projects with 85+ creators per project

90+

creators posted 1,348+ Bleach PSAs to combat pandemic misinformation within 2.5 weeks

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